5

Once again ACI saved the day. My car was over heating after maintaining a high level of coolant. Josh and his team found a leak in one of the hoses. The parts were ordered and replaced. The car is working perfectly and I have the peace of mind that it will not be over heating any time soon. Thanks ACI for a job well done.

5

service was amazing competitive and in a timely manner

5

5

Expert service, trust my cars to this shop.

5

Being from Connecticut and having your daughter go to college in a different state is stressful. Couple that with not knowing anyone in the area and the stress level rises to the top. When my daughter's car broke down Joshua took care of my daughter as if she was his own. He made a stressful situation a lot easier to handle. That kind of piece of mind is worth it's weight in gold. I cannot say enough good things about the crew at ACI.

5

ACI has been my "go-to" garage for everything from purchasing tires to the repairs that I am unable to handle at home. They have earned my trust and have consistently provided quality advice on repairs and services for everyone in the family.

5

Great customer service and work. They fixed my truck for less than what it was going to cost me to have one part replaced. Always responds in a timely manner and gets the job done! Thank you for all your work.

1

If zero stars was an option, that's what I'd give them. The most inflated repair estimate I've seen in my over 50 years of driving. The correct price for the repair was just slightly higher than what they charged for the estimate. :( YMMV Edit: Since I can't reply to you response, I'll clarify my review for you here: What what you are calling a "diagnostic", I'm calling an estimate. Whatever we call it, you DID charge dearly for it and could not correctly name the problem part. I will get back to you after I have fixed the car myself with a more detailed response.

We don’t charge for an estimate, unless we didn’t diagnostics. And we don’t have a customer in our data base with this name. So if you could shed some light on this we can understand the issue. Edit, we don’t have an R Hertz as a customer. So either let us know what vehicle or customer name you had it under so we can review this.

- ACI Automotive and Performance LLC
1

If zero stars was an option, that's what I'd give them. The most inflated repair estimate I've seen in my over 50 years of driving. The correct price for the repair was just slightly higher than what they charged for the estimate. :( YMMV Edit: Since I can't reply to you response, I'll clarify my review for you here: What what you are calling a "diagnostic", I'm calling an estimate. Whatever we call it, you DID charge dearly for it and could not correctly name the problem part. I will get back to you after I have fixed the car myself with a more detailed response. Edit 2: You "diagnostic" consisted of opening the hood and identifying the source of the oil leak, which you called a block off plate, when it really was a VTEC valve filter cover. This is common problem with this engine and mileage. For this "service" you charged $135 and added in some miscellaneous charge to negate my local business discount. Your total estimate for the repair was $1600. I fixed it myself in 2 hours with a $7 part.

We don’t charge for an estimate, unless we didn’t diagnostics. And we don’t have a customer in our data base with this name. So if you could shed some light on this we can understand the issue. Edit, we don’t have an R Hertz as a customer. So either let us know what vehicle or customer name you had it under so we can review this.

- ACI Automotive and Performance LLC
1

If zero stars was an option, that's what I'd give them. The most inflated repair estimate I've seen in my over 50 years of driving. The correct price for the repair was just slightly higher than what they charged for the estimate. :( YMMV Edit: Since I can't reply to you response, I'll clarify my review for you here: What what you are calling a "diagnostic", I'm calling an estimate. Whatever we call it, you DID charge dearly for it and could not correctly name the problem part. I will get back to you after I have fixed the car myself with a more detailed response. Edit 2: Your "diagnostic" consisted of opening the hood and identifying the source of the oil leak, which you called a block off plate, when it really was a VTEC valve screen cover. This is common problem with this engine and mileage. For this "diagnostic" you charged $135 and to add insult to injury, you added in some miscellaneous charge to negate my local business discount. Your total estimate for the repair was $1600. I fixed it myself in 2 hours with a $7 part. I do not use my real name on the interwebs. Everything else is the absolute truth.

We don’t charge for an estimate, unless we didn’t diagnostics. And we don’t have a customer in our data base with this name. So if you could shed some light on this we can understand the issue. Edit, we don’t have an R Hertz as a customer. So either let us know what vehicle or customer name you had it under so we can review this.

- ACI Automotive and Performance LLC
115 Eugene Street Gibsonville, NC 27249 (336) 447-5228
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